How does your apartment work?

How can I enter the apartment?

You may enter your apartment by entering your Access code on the pin pad right beside the main door.

How can I enter the apartment?

You may enter your apartment by entering your Access code on the pin pad on the left to the main door.

If none above answers your question then please check out the FAQ section below:

Apartment related problems

How can I turn on the lights?

You may find the lighting controls in every room on the wall.

How can I turn off the lights?

You may find the lighting controls in every room on the wall.

How can I close the shading?

You may find the shading controls in every room on the wall.

How can I open the shading?

You may find the shading controls in every room on the wall.

How can I turn on the heating?

The heating is optimized for the best experience. In case you need to modify it, please contact our manager via Whatsapp.

How can I turn down the heating?

The heating is optimized for the best experience. In case you need to modify it, please contact our manager via Whatsapp.

How can I turn on the cooling?

The cooling is optimized for the best experience. In case you need to modify it, please contact our manager via Whatsapp.

How can I turn off the cooling?

The cooling is optimized for the best experience. In case you need to modify it, please contact our manager via Whatsapp.

How can I turn on the ventilation?

The ventillation is optimized for the best experience. In case you need to modify it, please contact our manager via Whatsapp.

How can I turn off the ventilation?

The ventillation is optimized for the best experience. In case you need to modify it, please contact our manager via Whatsapp.

Kitchen appliances not working!

Please make sure that every circuit breakers are in the “ON” position. In case kitchen appliances are still not working then, contact the manager via Whatsapp.

How to use the cooker hood?

To use the cooker hood pull it towards yourself. To increase the ventilation press the button on the front right of the device.

How to use the hotplate?

To use the hot plate you may find the buttons on the front side of the device NOT on the top.

Is there Netflix?

Yes, you may use the built-in app on the TV and sign in with your account. PS.: Don’t forget to sign out before you check out.

What is the Wi-Fi code?

You may find the Wi-Fi code in the email we sent to your mailbox before.